Skip to content

Welcome to our self-service ticketing system

We use 'tickets' to manage all our support work.  Once opened, you can track our responses and get updates as they happen.  Whether it's just an enquiry or a call for help, a ticket is the best way to ensure your message gets our attention.

Start here with a new enquiry or support request, or check the status of an existing ticket.

New enquiry or support request ticket

We just need a couple of things to get started:

Existing Ticket Lookup

Just enter your info to do a search.

PC-FIXED, Fron Deg, Bryncroes, PWLLHELI, Gwynedd. LL53 8ED Call 01758 445025
internet safety

Stay Safe!

By Martin White

Martin is a Director, Chief Troubleshooter, and Founder of PC-FIXED.  He has worked in the IT industry for over 30 years and likes to explore and develop ideas for the application of the latest technology in everyday lives.

Today, Internet Safety is paramount.  If you use your PC or Laptop to connect to the internet you need to be aware that you are potentially a target for all sorts of scammers and unwanted connections. From harmless targeted advertisements to active hacking, most malware finds its way on to your computer through links in emails and or websites which can be heavily disguised so that it is too easy to accidently trigger them. In order to minimise the risk of being a victim of fraud or ransomware, it is recommended to follow three simple steps.

  1. Always keep Windows your PC or laptop up to date. Currently (as at January 2020) we are on Windows 10 version 1909. Check in Settings|updates. If you see an update ‘pending’, click ‘update and install’. If you have an older version of Windows (i.e. 8 or 8.1), I recommend you have it upgraded. If you are still using Version 7 then you MUST get it upgraded. Support for Windows 7 ends on the 14th January 2020. After this date any PC or Laptop connected to the internet will become more and more vulnerable to attack and hacking, as the criminals find new ways to penetrate these systems unchallenged.
  2. Always use a respected commercial anti-virus/antimalware protection product. On its own even with Windows defender, Windows is a vulnerable operating system. Many of the free anti-virus products such as AVG or AVAST are also not enough protection. My advice is to use one of the paid subscription products such as Norton, McAfee, Eset, Emisoft or Malwarebytes. The latter is particularly effective and good value.
  3. Become suspicious or mistrusting of anything you receive or come across that you weren’t expecting. Even if you get an email from a trusted source, think twice before opening it. Could it be a fake? If you are not sure – then don’t open it. Contact the sender directly and confirm if it is real. The most common source of malware is from websites that claim to speed-up or ‘tune-up’ your PC. These have become known as ‘scareware’ and are designed to scare you into thinking you need to click on a link. Often, they will encourage you to run a ‘scan’ of your computer and then – surprise, surprise – they will present you with a results page showing all manner of problems from out-of-date drivers to invalid registry settings or configuration. You will then be offered a ‘solution’ – just ‘click here to fix it’ – DON’T!!!

One final tip – Make sure you do not use more than one anti-virus program. Most will try to lock each other out and the result can be a high impact on performance.

PC-FIXED – Happy to help! 01758 445025

Martin White

This Post Has 0 Comments

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Back To Top