Data recovery success
Device and data recovery – Failed Drives
Sadly it is a fact that all hard drives will fail eventually. Frustratingly this seems to happen at the most inconvenient time just when you are least expecting it.
We always encourage customers to make regular backups and to keep these separate from their computer, however, sometimes there is no good backup and the only copy of something precious is on the drive with the problem.
Don’t panic but don’t try to recover it yourself!
We have many years experience in data recovery and have a raft of forensic tools which can usually get back data from most devices. Occasionally if the drive has a mechanical fault and cannot be recovered using these software tools, we will arrange for it to be sent to one of the UK’s leading data recovery labs. The lab will investigate and quote for recovery indicating the costs and the expected result.
For the best outcome, It is vital that no attempt has been made to access the failing drive before it is sent to the lab.
Data recovery is outside our no-fix, no-fee guarantee but we will always agree on a ceiling price before attempting any work.