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Welcome to our self-service ticketing system

We use 'tickets' to manage all our support work.  Once opened, you can track our responses and get updates as they happen.  Whether it's just an enquiry or a call for help, a ticket is the best way to ensure your message gets our attention.

Start here with a new enquiry or support request, or check the status of an existing ticket.

New enquiry or support request ticket

We just need a couple of things to get started:

Existing Ticket Lookup

Just enter your info to do a search.

PC-FIXED, Fron Deg, Bryncroes, PWLLHELI, Gwynedd. LL53 8ED Call 01758 445025
Business IT Support

Spread the word

Our referral program rewards customers who spread the word about us and our PC-Care packages.

Introduce a friend, colleague or business contact who goes on to sign up to one of our PC-CARE packages and you will get a free upgrade on your next renewal!

Register now to join this program and look forward to sharing the benefits of computer peace of mind.

How does it work?

All you have to do is register your name and email below ( you don’t even have to have a current subscription), then add as many friends, colleagues or business contacts as you like.  We will drop them an email or call them, mentioning that you have kindly given us their contact details, believing they may be interested in our services.

For every lead that signs up to one of our packages, you will get a free upgrade on your next renewal – 3 sign-ups and you would get our premium package for one computer free!

    Contact 1:

    Contact 2:

    Contact 3:

    Don't worry if you can't think of more than one however, if you if you know more than three, just come back to this page and send again!

    Many thanks


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