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Welcome to our self-service ticketing system

We use 'tickets' to manage all our support work.  Once opened, you can track our responses and get updates as they happen.  Whether it's just an enquiry or a call for help, a ticket is the best way to ensure your message gets our attention.

Start here with a new enquiry or support request, or check the status of an existing ticket.

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PC-FIXED, Fron Deg, Bryncroes, PWLLHELI, Gwynedd. LL53 8ED Call 01758 445025


Since COVID-19, we have changed from mobile on-site support to remote and drop-off services. this means that if your computer is working and connected to the internet we can remotely help you with support issues and if it isn’t you can drop it off to us and we’ll fix it in our workshop. In either case, you will need to open a support ticket with us first and we’ll get back to you ASAP

To open a support ticket click here

Laptop and PC Repair Pwllheli, Abersoch, & Aberdaron covering nearby towns and villages on the Llŷn

Pwllheli, Abersoch & Aberdaron’s local IT support service for

home users and small businesses

Opening times – Monday to Friday 9:30am – 5:30pm, closed weekends and bank holidays.

We repair, fix and maintain
Desktop PCs,
Towers, Laptops and Notebooks

If you need a PC Repair in Pwllheli, Abersoch, Aberdaron, or nearby – give PC-FIXED a call.

Whatever your problem – broken screen, stuck update, crashes, slowdowns, corruption, unwanted popups, freezes, viruses, malware, etc. – we’ll diagnose the cause and get you and your machine back to full use ASAP.

We have over 30 years of experience in fixing all sorts of computers and have access parts for all the common brands such as HP, ACER, LENOVO, DELL, PACKARD BELL, etc.

Find out more…

PC-Repair Mid-Staffordshire -Acer
PC-Repair Mid-Staffordshire - Asus
PC-Repair Mid-Staffordshire - Dell
PC-Repair Mid-Staffordshire - HP
PC-Repair Mid-Staffordshire - Lenovo
PC-Repair Mid-Staffordshire - Samsung
PC-Repair Mid-Staffordshire - Sony
PC-Repair Mid-Staffordshire - Toshiba

Virus and Malware removal

Is your PC or  Laptop behaving oddly?  Unfortunately PC Viruses and Malware are all too common and can cause havoc with your computer. If you suspect you may have been ‘hit’ give us a call and we’ll give your system a professional scan and remove anything that shouldn’t be there.

We are a member of Malwarebytes Techbench group which means we have access to one of the most powerful anti-malware / anti-virus remediation tools available.  Not only can we clean your system we can now provide ongoing protection from either Malwarebytes or ‘active managed protection’ from Emisoft

Find out more…

Lost or corrupted files,
Failed updates,
Missing photos, iTunes and emails

In addition to hardware PC Repair, we provide recovery services on lost or corrupted files – even from USB memory sticks, camera cards or external hard drives. We also help with preventing trouble by reviewing your configuration and recommending security and safety measures.

In cases where a hard drive suffers complete mechanical failure, we have access to one of the country’s leading data recovery labs.  This is a premium service and consequently usually, the last resort as it carries a premium service rate, however, it can be a life-saver if critical data is lost and there is no viable backup.

Find out more…

Professional fault-finding using the latest industry leading tools

Computer giving you a problem that you just can’t figure out?

We don’t believe in guessing! Which is why we have invested in the latest class-leading diagnostic tools that can identify faulty and ailing computer components unrelated to the operating system or installed programs.  We will scan your machine and let you know what problems we’ve found, how critical each problem is, and tell you the cost of putting it right.

Find out more…

Motherboards & Processors
Memory and SSD Storage
Networks and Wi-Fi

Sometimes the solution to slow and troublesome PCs is as simple as upgrading the memory or hard drive.  These are great value for money and we can supply parts for most common makes including Dell, Compaq, HP, Lenovo, Acer, Asus, Toshiba, Samsung etc.


The latest generation SSDs replace traditional hard drives and can transform a slow or sluggish machine.  Contact us today to find out about our SSD cloning service that makes an identical copy of your current hard drive onto a new SSD.  As a result, everything on your computer remains the same but it feels like it has been turbo-charged!  e.g. Startup times can fall from over a minute to under 10 seconds!

Not Charging?

We also provide replacement laptop batteries.  Unfortunately, these degrade over time and, with new battery technology, replacements often perform better than the original!

Find out more…

PC Migrations,
Applications and Software,
Printers, SSDs and Peripherals
Networks, SANs and WIFI

Our PC migration – setup and transfer – service provides help with new PCs Laptops or Printers.  We will transfer all your important files from your old machine, or backup, and ensure that the new one is correctly configured, connected to your router and protected by anti-virus and automatic backup software.  Consequently, you will have continuity with your day-to-day use without having to re-load all your settings and files from scratch.

Find out more…

Due to Covid-19, our-drop off and pick-up service replaces our onsite service for PC/Laptop off for repair, other than for emergencies only

In many cases, we can provide contact-free remote support via the internet. Where this is not possible, we are happy to take machines in for repair that have been dropped off to us.  If you need a repair, please use our ticketing system to book your machine in and we will get back to you.

Drop-off and Pick-up

Simply drop-off your poorly laptop or PC to us here in Fron Deg, Bryncroes and we’ll do our best to turn it around for pick-up the next day.  For laptops, we will need your charger and for desktops, we only need the system unit.  Please disconnect and keep any wireless mouse/keyboards and include a note with your Name, Address, Email, Mobile, and any PIN or Password needed to log in.

Problem diagnosis 

Our engineers have a range of sophisticated diagnostic tools that we have built up over many years.  Coupled with over 3o years experience, you can be assured we will quickly get to the root of the problem and determine the best possible solution.

Once we have discovered the cause of the problem we will contact you to confirm our findings and get approval for the fix.

Can’t get to us?

If you are genuinely unable to get to us, we can arrange to collect and return it to you please call us to arrange 01758 445025

Our home office is based in Fron Deg, Bryncroes and we cover the surrounding villages and towns of Llangwnnadl, Sarn Meyllteyrn, Pengroeslon, Botwnnog, Llandegwning, Rhoshirwaun, Penllech, Methlem, Bryn-maw, Nefyn, Rhos-y-llan, Pwllheli, Abersoch, Aberdaron

*** Directions ***

You will find PC-FIXED at Fron Deg, Bryncroes LL53 8ED.  Travelling from Sarn Meyllteyrn towards Aberdaron on the B4413, take the first turning on your left signposted St Mary’s Church.  After a 150 metres there is a turning left just before the 30MPH signs, follow this for 50 metres.  Fron Deg is the first gateway on your right.  Follow this down to the house and let us know you are here!

PC Repair Staffordshire
PC-FIXED Operating Area

Home users or Business users

Whether you are a home computer user or a work in a small business, if your computer is misbehaving we can help.  Our services cover both domestic and commercial users and we have maintenance plans which will keep your computer healthy and trouble-free

Home users find out more…

Business users find out more…

No-fix, no-fee – We’ll fix it or it costs you nothing!

Call Us To Arrange An Appointment
Call Us To Arrange An Appointment

Call us to arrange an appointment

Laptop Repair

PC and Laptop upgrades

Laptop Repair Stafford

Laptop repairs

PC Repair

PC Repairs

PC Repair Staffordshire

Professional IT Support

Fast. friendly and cost-effective PC repairs

Whether you have a misbehaving PC or a broken or dead laptop, one quick phone call is all it takes to arrange a convenient appointment to drop it off with us here in Bryncroes. We can usually get you back up and running again in a day or so or if it needs specific parts we can get them expressed delivered within 3 – 4 working days.  Our aim to provide a fast, friendly and cost-effective response to all calls for help and, with over 30 years experience with all types of computers – desktops, servers, laptops, and all associated peripherals, you can be sure that we’ll fix it properly.


We operate a no-fix, no-fee guarantee, all costs are agreed in advance and our prices are highly competitive.

Please see our many happy customer testimonials and reviews

  • I presented Martin with a very poorly… I presented Martin with a very poorly laptop. I collected it within 2 days despite some extensive laptop surgery. Martin... read more

    Greg M. 03/05/2020
  • Our business laptop had a meltdown and Martin came out the same day and sorted the problem very quickly. Friendly... read more

    Rebecca M. 20/09/2018
  • My computer had developed a number of different complex problems. These were resolved very quickly and effectively by PC-FIXED and... read more

    Jon G. 05/09/2020
  • positive review  Received excellent service from Martin this week. He sorted my broken screen within a day and was very helpful in... read more

    Helen B. 17/01/2020
  • Lovely man very helpful.

    Sarah B. 05/11/2020
  • Knowing I m in safe hands means I only ever use Martin for all my computer issues. Always a... read more

    Ben N. 15/05/2021
  • positive review  I went to Martin originally due to my keyboard being broken but then more trouble turned up and my computer... read more

    Steph H. 17/03/2021
  • Excellent + swift laptop repair I contacted PC Fixed in a complete panic as my laptop displayed a message saying the fan was broken -... read more

    Kat S. 28/05/2020
  • I went to Martin originally due to my keyboard being broken but then more trouble turned up and my computer... read more

    Stephanie H. 17/03/2021
  • Friendly and helpful. Computer was repaired very quickly at a good price. Would recommend

    Rosanna 11/08/2019
  • Excellent service throughout.

    Bob E. 05/07/2020
  • Speedy service Speedy service and great communication throughout the repair. This is the second time I've used PC-FIXED now and I cannot... read more

    Jamie S. 02/03/2020
  • Prompt service, was fixed in no time. Good for all PC Repair needs.

    TheNazgarth 11/01/2019
  • positive review  Martin was so knowledgeable. He fixed our laptop which was completely locked out. He took it apart and put it... read more

    Deana K. 18/01/2019
  • Excellent and fast service. Excellent and fast service. Very friendly and helpful. I would certainly use this company again.

    Eleaner P. 22/10/2019
  • Excellent service. Martin provided a prompt, friendly, professional service and had my laptop working again very quickly. I would recommend... read more

    Nigel B. 20/12/2018
  • Had been looking for someone in stone to Resolve a crashing issue with my pc that had plagued me for... read more

    marcus v. 21/11/2018
  • Martin was very quick to diagnose the problem with my aged laptop. It was resolved and fixed promptly and at... read more

    Maureen F. 05/03/2021
  • Extremely happy with the service I received when my external hard drive corrupted. Martin took a lot of time to... read more

    Mel F. 10/03/2018
  • positive review  My work is entirely laptop dependent, with some very specific software for that purpose - so when I have computer... read more

    Colleen H. 17/04/2019
  • Really happy with how PC FIXED have dealt with my faulty Laptop! Really friendly and personable service, whilst remaining professional.... read more

    emily m. 05/09/2020
  • Excellent service Excellent service. PC Fixed managed to recover an external hard drive with 500gb with of data that had completely failed.... read more

    Mr H. 11/02/2020
  • Courteous and efficient service! When Microsoft was trying to scupper our PC with it's updates, Martin was the man to sort it all out.... read more

    Ian W. 21/07/2018
  • positive review  Excellent. Fixed my laptop quickly. Would definitely recommend.

    Ellie C. 21/04/2020
  • positive review  Crackin' job yesterday/today. Studio computer dead as a do-do. Martin arrived...assessed...took it away...and returned the next day with the new... read more

    Rob B. 18/04/2019
  • Efficient service

    Paul N. 05/09/2020
  • Very quick to respond,highly recommend. Very quick to respond . Martin located the problem remotely during Covid by taking over my PC...very impressive! Excellent service,... read more

    Ms B. 21/06/2020
  • Martin offers a friendly and thorough service. He responded to my enquiry quickly and communicated with me throughout the process... read more

    Jasmine S. 05/08/2020
  • Hi, I've recently had a problem with my laptop. Contacted Martin, all done remotely, very efficiently and at very reasonable... read more

    Steve A. 05/06/2020
  • Martin is great! Very responsive, kind and polite. Identified the problem with my PC and spoke to me throughout the... read more

    Rhys C. 05/08/2020
  • Absolute lifesaver! Genuinely thought my PC was gone for good but now it's running better than when I bought it... read more

    Tom H. 09/06/2018
  • Our laptop had been u/s for eighteen months - we had bought a replacement for it. But then we found... read more

    Bob H. 06/08/2017
  • Had my computer recovered from terminal meltdown on several occasions. Fast prompt service and no data lost. Also updated machine... read more

    Philip G. 30/05/2017
  • Martin came to our house dead on time, as arranged, his knowledge and experience on computers very soon became apparent,... read more

    Tina C. 16/03/2018
  • positive review  I can't recommend PC-FIXED highly enough. My work laptop was attacked by a malware virus on Monday night - which... read more

    Jamie S. 10/10/2018
  • When my laptop stops working I experience a moment of panic, followed by a whole heap of stress. For me,... read more

    Alexander J. 04/07/2018
  • Superb service! I would give Martin 10 stars if I could, after weeks of struggle with my Mac all solved... read more

    John G. 09/09/2019
  • Martin responded to my enquiry the same day, collected and fixed our laptop very quickly, expertly and for a very... read more

    Fruit B. 15/01/2020
  • Service Fantastic service, managed to retrieve a lost assignment from a corrupted file...thank you so much

    Michelle W. 24/11/2018
  • Martin responded well my fanon my laptop had failed resulting in a burnt out motherboard. To old to repair so... read more

    Margaret V. 05/04/2021
  • As a pensioner with little knowledge of computers I didn't know where to turn when my laptop developed problems. I... read more

    Julie H. 10/03/2018
  • An excellent service. I took the laptop on Friday and it was fixed by Monday. He was very friendly and... read more

    Eleaner P. 22/10/2019
  • positive review  Always there at the end of an email or the telephone in the time of need 😀
    Thank you so much Martin

    Deborah H. 11/11/2020
  • Martin is an excellent pc engineer,very professional and frienldly.His work and advice is outstanding,he sorted my pc and made it... read more

    malcolm w. 05/06/2020
  • Martin is brilliant!! Such a lovely man and he s really helped me out with my broken laptop, infact it... read more

    gemma l. 05/10/2020
  • I went to Martin originally due to my keyboard being broken but then more trouble turned up and my computer... read more

    Steph H. 05/04/2021
  • Fantasic experience i dropped a pc off last weekend and Martin took less than 24 hours to fix the issue... read more

    Nigel H. 05/04/2021
  • An excellent service. The job was done, returned the same day, at a really good price, and all from a... read more

    Andy O. 05/06/2020
  • Emailed Martin on Sun (he replied!) picked the computer up on Mon and returned it on Wed. My computer is... read more

    Gordon 22/11/2019
  • Laptop froze during a Norton update Laptop froze during a Norton update, in-spite of the Covid19 lockdown Martin had me up and running within... read more

    Mrs J. 14/05/2020

Call us today for more information

Please have a look at our range of services listed opposite and see the many ways we can help including malware and virus removal, upgrades, PC migration (copying files, pictures, and accumulated ‘stuff’ from old PCs to new) and Wi-Fi setup etc.  If you can’t find the answer you are looking for please don’t worry, just give us a call and we’ll do our best to help!

PC-FIXED, Fron Deg, Bryncroes, PWLLHELI, Gwynedd LL53 8ED.  Call 01758 445025

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