Skip to content

Welcome to our self-service ticketing system

We use 'tickets' to manage all our support work.  Once opened, you can track our responses and get updates as they happen.  Whether it's just an enquiry or a call for help, a ticket is the best way to ensure your message gets our attention.

Start here with a new enquiry or support request, or check the status of an existing ticket.

New enquiry or support request ticket

We just need a couple of things to get started:

Existing Ticket Lookup

Just enter your info to do a search.

PC-FIXED, Fron Deg, Bryncroes, PWLLHELI, Gwynedd. LL53 8ED Call 01758 445025
office 365 cloud

Let PC-FIXED setup and manage your Office365!

It is not hard to see why Microsoft’s Office365 is the most popular productivity suite in the UK.  That said, it can be daunting for anyone trying to set it up for the first time or even seasoned users keeping up-to-date with all its capabilities.

This is where PC-FIXED can help.  We are fully authorised Microsoft Partners and can help you identify which plan is best for you, provision and set up your Office365 account and configure your users so that they take full advantage of all its features.

If required, we can also help with some of the more technical issues of transferring your business domain to Microsoft and migrating any mail accounts.

If you have reached the point where its time to upgrade to Office 365, give us a call!

Office365 services

  • Provision your O365 account
  • Setup Users
  • Transfer Domains
  • Migrate mail
  • Setup shared Mailboxes

Related services

Office 365 Business Premium

Best for businesses that need business-class email, desktop Office applications and other Office 365 services

Applications included

Services included

Office 365 Business Essentials

Best for businesses that need business-class email, other Office365 services, and can work with Online Office365 applications

Applications included

Business Essentials does NOT include desktop applications.  All Office365 access is via the online versions of these apps.

Services included

Office 365
Business Premium
Office 365
Business Essentials
Email hosting with 50 GB mailbox and custom email domain address Yes Yes
Desktop versions of Office applications: Outlook, Word, Excel, PowerPoint, OneNote (plus Access and Publisher for PC only) Yes No
Web versions of Word, Excel, and PowerPoint Yes
Plus a web version of Outlook
Plus a web version of Outlook
One license covers fully-installed Office apps on 5 phones, 5 tablets, and 5 PCs or Macs per user Yes 5 phones and 5 tablets only
File storage and sharing with 1 TB of OneDrive storage Yes Yes
Company-wide intranet and team sites with SharePoint Yes Yes
Online meetings and video conferencing for up to 250 people Yes Yes
Hub for teamwork to connect your teams with Microsoft Teams Yes Yes
Nurture customer relationships with Outlook Customer Manager Yes No
Manage your business better with Microsoft Invoicing, Microsoft Bookings, and MileIQ Yes No
Manage tasks and teamwork with Microsoft Planner Yes Yes
Maximum number of users 300 300
24/7 phone and web support Yes Yes
Licensed for commercial use Yes Yes
Annual cost £135.36 per mailbox/user £54.72 per mailbox/user
Monthly Cost £13.56  per mailbox/user £5.40 per mailbox/user
custom logoPC-FIXED WalesPC-FIXED Wales
4.9 Stars - Based on 91 User Reviews
facebook logogoogle logotrustpilot logo
Back To Top