Skip to content

Welcome to our self-service ticketing system

We use 'tickets' to manage all our support work.  Once opened, you can track our responses and get updates as they happen.  Whether it's just an enquiry or a call for help, a ticket is the best way to ensure your message gets our attention.

Start here with a new enquiry or support request, or check the status of an existing ticket.

New enquiry or support request ticket

We just need a couple of things to get started:

Existing Ticket Lookup

Just enter your info to do a search.

PC-FIXED, Fron Deg, Bryncroes, PWLLHELI, Gwynedd. LL53 8ED Call 01758 445025
Dreaded blue screen of death

12 tips for keeping out of PC trouble

By Martin White

Martin is a Director, Chief Troubleshooter, and Founder of PC-FIXED.  He has worked in the IT industry for over 30 years and likes to explore and develop ideas for the application of the latest technology in everyday lives.

Here are a few simple tips to keep you and your computer out of trouble!

  1. Keep your PC / Laptop properly backed up
  2. Keep a recovery file (copies of all your settings and installed application) and keep it up-to-date
  3. Keep your Windows up-to-date
  4. Do a full shutdown / switch off as opposed to standby at least once a week.
  5. Always use an up-to-date anti-virus application (but do not use more than one)
  6. Always use an anti-malware application (but do not use more than one)
  7. Be watchful when letting anyone else use your PC and never let them have your passwords!
  8. Do not download free stuff that promises to ‘speed up’ or ‘fix’ your PC from the internet – if it was any good they’d charge for it!
  9. Just like door-to-door salesman, unsolicited emails should not be opened. Do not follow or open links in these unsolicited emails. Be suspicious of all emails as some can supposedly come from friends or known contacts when in fact they are not. If in doubt create a separate email to the sender and ask them have they sent you an email.
  10. Avoid subscribing to email groups, these tend to get shared and you end up being spammed.
  11. Be careful of clicking ‘unsubscribe’ on unwanted or unsolicited emails. If the site is using a proper mailing system such as MailChimp you should be OK, however some of the more ruthless spammers just pick email addresses at random and use the unsubscribe to confirm you are real. If in doubt, just move these messages to junk folder and flag or block the sender and avoid the unsubscribe option.
  12. You can find which messages come from mailing lists by searching for messages with the word ‘unsubscribe’ in them. Work your way through the list in preview and right-click any messages from which you want to block the sender. Select junk, block sender.
Martin White

This Post Has 0 Comments

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Back To Top