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Welcome to our self-service ticketing system

We use 'tickets' to manage all our support work.  Once opened, you can track our responses and get updates as they happen.  Whether it's just an enquiry or a call for help, a ticket is the best way to ensure your message gets our attention.

Start here with a new enquiry or support request, or check the status of an existing ticket.

New enquiry or support request ticket

We just need a couple of things to get started:

Existing Ticket Lookup

Just enter your info to do a search.

PC-FIXED, Fron Deg, Bryncroes, PWLLHELI, Gwynedd. LL53 8ED Call 01758 445025
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PCCARE from PC-FIXED

Business IT maintenance

Most business owners protect themselves from obvious risks with insurance, working policies, and good practices. Items they depend on are usually covered by service contracts such as phones and cars. When it comes to IT, bigger companies have IT departments that ensure their computers keep running but what about start-ups and SMEs? – Most can’t afford full-time IT or have to use emergency repairs when something goes wrong. The good news is that Pwllhelli now has its own, local, business IT maintenance and support service to meet this need: –

It’s called PCCARE and it’s from PC-FIXED.

Computer failure can have devasting consequences – our PCCARE packages provide a perfect solution to keep your businesses online and operational. Yearly tune-ups and MOTs, PC-health monitoring, cloud backup,  configuration checks, active anti-virus and anti-malware scanning, onsite and remote support. All for a low monthly subscription.

Please don’t wait until you have a problem, at PC-FIXED, we see lots of computers that fail for all sorts of reasons. Sadly, many are not properly backed-up and are not always recoverable. A PCCARE package will ensure you have the best possible protection, whatever happens, minimising disruption and impact to your business.

Contact us for an appointment

We are always happy to make an appointment to come and see you and review your setup to see if PCCARE is right for you. Just call us or open a ticket using the button below.

In the meantime, to find out more about PC-FIXED and PC-CARE check out our Business IT support page

PC-FIXED – Happy to help! 01758 445025

Martin White

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