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Welcome to our self-service ticketing system

We use 'tickets' to manage all our support work.  Once opened, you can track our responses and get updates as they happen.  Whether it's just an enquiry or a call for help, a ticket is the best way to ensure your message gets our attention.

Start here with a new enquiry or support request, or check the status of an existing ticket.

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PC-FIXED, Fron Deg, Bryncroes, PWLLHELI, Gwynedd. LL53 8ED Call 01758 445025


Since COVID-19, we have changed from mobile on-site support to remote and drop-off services. this means that if your computer is working and connected to the internet we can remotely help you with support issues and if it isn’t you can drop it off to us and we’ll fix it in our workshop. In either case, you will need to open a support ticket with us first and we’ll get back to you ASAP

To open a support ticket click here

Laptop and PC Repair Pwllheli, Abersoch, & Aberdaron covering nearby towns and villages on the Llŷn

Pwllheli, Abersoch & Aberdaron’s local IT support service for

home users and small businesses

Opening times – Monday to Friday 9:30am – 5:30pm, closed weekends and bank holidays.

We repair, fix and maintain
Desktop PCs,
Towers, Laptops and Notebooks

If you need a PC Repair in Pwllheli, Abersoch, Aberdaron, or nearby – give PC-FIXED a call.

Whatever your problem – broken screen, stuck update, crashes, slowdowns, corruption, unwanted popups, freezes, viruses, malware, etc. – we’ll diagnose the cause and get you and your machine back to full use ASAP.

We have over 30 years of experience in fixing all sorts of computers and have access parts for all the common brands such as HP, ACER, LENOVO, DELL, PACKARD BELL, etc.

Find out more…

PC-Repair Mid-Staffordshire -Acer
PC-Repair Mid-Staffordshire - Asus
PC-Repair Mid-Staffordshire - Dell
PC-Repair Mid-Staffordshire - HP
PC-Repair Mid-Staffordshire - Lenovo
PC-Repair Mid-Staffordshire - Samsung
PC-Repair Mid-Staffordshire - Sony
PC-Repair Mid-Staffordshire - Toshiba

Virus and Malware removal

Is your PC or  Laptop behaving oddly?  Unfortunately PC Viruses and Malware are all too common and can cause havoc with your computer. If you suspect you may have been ‘hit’ give us a call and we’ll give your system a professional scan and remove anything that shouldn’t be there.

We are a member of Malwarebytes Techbench group which means we have access to one of the most powerful anti-malware / anti-virus remediation tools available.  Not only can we clean your system we can now provide ongoing protection from either Malwarebytes or ‘active managed protection’ from Emisoft

Find out more…

Lost or corrupted files,
Failed updates,
Missing photos, iTunes and emails

In addition to hardware PC Repair, we provide recovery services on lost or corrupted files – even from USB memory sticks, camera cards or external hard drives. We also help with preventing trouble by reviewing your configuration and recommending security and safety measures.

In cases where a hard drive suffers complete mechanical failure, we have access to one of the country’s leading data recovery labs.  This is a premium service and consequently usually, the last resort as it carries a premium service rate, however, it can be a life-saver if critical data is lost and there is no viable backup.

Find out more…

Professional fault-finding using the latest industry leading tools

Computer giving you a problem that you just can’t figure out?

We don’t believe in guessing! Which is why we have invested in the latest class-leading diagnostic tools that can identify faulty and ailing computer components unrelated to the operating system or installed programs.  We will scan your machine and let you know what problems we’ve found, how critical each problem is, and tell you the cost of putting it right.

Find out more…

Motherboards & Processors
Memory and SSD Storage
Networks and Wi-Fi

Sometimes the solution to slow and troublesome PCs is as simple as upgrading the memory or hard drive.  These are great value for money and we can supply parts for most common makes including Dell, Compaq, HP, Lenovo, Acer, Asus, Toshiba, Samsung etc.


The latest generation SSDs replace traditional hard drives and can transform a slow or sluggish machine.  Contact us today to find out about our SSD cloning service that makes an identical copy of your current hard drive onto a new SSD.  As a result, everything on your computer remains the same but it feels like it has been turbo-charged!  e.g. Startup times can fall from over a minute to under 10 seconds!

Not Charging?

We also provide replacement laptop batteries.  Unfortunately, these degrade over time and, with new battery technology, replacements often perform better than the original!

Find out more…

PC Migrations,
Applications and Software,
Printers, SSDs and Peripherals
Networks, SANs and WIFI

Our PC migration – setup and transfer – service provides help with new PCs Laptops or Printers.  We will transfer all your important files from your old machine, or backup, and ensure that the new one is correctly configured, connected to your router and protected by anti-virus and automatic backup software.  Consequently, you will have continuity with your day-to-day use without having to re-load all your settings and files from scratch.

Find out more…

Due to Covid-19, our-drop off and pick-up service replaces our onsite service for PC/Laptop off for repair, other than for emergencies only

In many cases, we can provide contact-free remote support via the internet. Where this is not possible, we are happy to take machines in for repair that have been dropped off to us.  If you need a repair, please use our ticketing system to book your machine in and we will get back to you.

Drop-off and Pick-up

Simply drop-off your poorly laptop or PC to us here in Fron Deg, Bryncroes and we’ll do our best to turn it around for pick-up the next day.  For laptops, we will need your charger and for desktops, we only need the system unit.  Please disconnect and keep any wireless mouse/keyboards and include a note with your Name, Address, Email, Mobile, and any PIN or Password needed to log in.

Problem diagnosis 

Our engineers have a range of sophisticated diagnostic tools that we have built up over many years.  Coupled with over 3o years experience, you can be assured we will quickly get to the root of the problem and determine the best possible solution.

Once we have discovered the cause of the problem we will contact you to confirm our findings and get approval for the fix.

Can’t get to us?

If you are genuinely unable to get to us, we can arrange to collect and return it to you please call us to arrange 01758 445025

Our home office is based in Fron Deg, Bryncroes and we cover the surrounding villages and towns of Llangwnnadl, Sarn Meyllteyrn, Pengroeslon, Botwnnog, Llandegwning, Rhoshirwaun, Penllech, Methlem, Bryn-maw, Nefyn, Rhos-y-llan, Pwllheli, Abersoch, Aberdaron

*** Directions ***

You will find PC-FIXED at Fron Deg, Bryncroes LL53 8ED.  Travelling from Sarn Meyllteyrn towards Aberdaron on the B4413, take the first turning on your left signposted St Mary’s Church.  After a 150 metres there is a turning left just before the 30MPH signs, follow this for 50 metres.  Fron Deg is the first gateway on your right.  Follow this down to the house and let us know you are here!

Drop-off And Pick-up
PC-FIXED Operating Area

Home users or Business users

Whether you are a home computer user or a work in a small business, if your computer is misbehaving we can help.  Our services cover both domestic and commercial users and we have maintenance plans which will keep your computer healthy and trouble-free

Home users find out more…

Business users find out more…

No-fix, no-fee – We’ll fix it or it costs you nothing!

Call Us To Arrange An Appointment
Call Us To Arrange An Appointment

Call us to arrange an appointment

Laptop Repair

PC and Laptop upgrades

Laptop Repair Stafford

Laptop repairs

PC Repair

PC Repairs

PC Repair Staffordshire

Professional IT Support

Fast. friendly and cost-effective PC repairs

Whether you have a misbehaving PC or a broken or dead laptop, one quick phone call is all it takes to arrange a convenient appointment to drop it off with us here in Bryncroes. We can usually get you back up and running again in a day or so or if it needs specific parts we can get them expressed delivered within 3 – 4 working days.  Our aim to provide a fast, friendly and cost-effective response to all calls for help and, with over 30 years experience with all types of computers – desktops, servers, laptops, and all associated peripherals, you can be sure that we’ll fix it properly.


We operate a no-fix, no-fee guarantee, all costs are agreed in advance and our prices are highly competitive.

Please see our many happy customer testimonials and reviews

  • An excellent service. The job was done, returned the same day, at a really good price, and all from a... read more

    Andy O. 05/06/2020
  • positive review  Always there at the end of an email or the telephone in the time of need 😀
    Thank you so much Martin

    Deborah H. 11/11/2020
  • Martin fixed my Samsung laptop for me and I now call it ‘Lazarus’ as I truly thought it was dead!... read more

    Pat L. 02/06/2017
  • Hi, I've recently had a problem with my laptop. Contacted Martin, all done remotely, very efficiently and at very reasonable... read more

    Steve A. 05/06/2020
  • Fantasic experience i dropped a pc off last weekend and Martin took less than 24 hours to fix the issue... read more

    Nigel H. 05/04/2021
  • Fantastic - super helpful, very reassuring and full of expert advise. Absolutely brilliant, wouldn't go anywhere else now!

    Elizabeth R. 16/03/2018
  • positive review  Brilliant Service - My Laptop was out of warranty and I needed an urgent fix as my computer had died.... read more

    Marie A. 19/05/2020
  • positive review  Martin is my hero! Got what everyone told me was the ‘dreaded blue screen’ on my laptop, rang Martin at... read more

    Rachel E. 25/01/2021
  • Martin came to my aid regarding my poorly pc. He sat in my house for an hour and decided to... read more

    Jan B. 02/04/2018
  • Fantastic experience with this business. Martin was very responsive and fixed my laptop quickly. When a further fault was identified... read more

    Megan P. 05/02/2021
  • Our business laptop had a meltdown and Martin came out the same day and sorted the problem very quickly. Friendly... read more

    Rebecca M. 20/09/2018
  • Excellent service. Martin provided a prompt, friendly, professional service and had my laptop working again very quickly. I would recommend... read more

    Nigel B. 20/12/2018
  • positive review  Martin immediately took on the issues with my old laptop with ease and I felt very reassured it was in... read more

    Theresa W. 06/12/2018
  • Martin offers a friendly and thorough service. He responded to my enquiry quickly and communicated with me throughout the process... read more

    Jasmine S. 05/08/2020
  • Martin just sorted my screen out! It had mysteriously rotated itself 90 degrees and for the life of me I... read more

    Derek H. 10/06/2017
  • A prompt visit and diagnosis of how to improve the performance of my laptop. Taken away for repair without disrupting... read more

    Teresa A. 07/05/2019
  • Courteous and efficient service! When Microsoft was trying to scupper our PC with it's updates, Martin was the man to sort it all out.... read more

    Ian W. 21/07/2018
  • positive review  I can't recommend PC-FIXED highly enough. My work laptop was attacked by a malware virus on Monday night - which... read more

    Jamie S. 10/10/2018
  • positive review  Excellent service Excellent service problem was resolved and fixed within 24 hours, would definitely use Martin for any future problems.

    Simon H. 09/03/2020
  • Fantastic experience with this business. Martin was very responsive and fixed my laptop quickly. When a further fault was identified... read more

    Megan P. 15/01/2021
  • Had been looking for someone in stone to Resolve a crashing issue with my pc that had plagued me for... read more

    marcus v. 21/11/2018
  • I am absolutely ecstatic with the service and quality of Martin's work. I sent emails out to numberous local businesses... read more

    Chris C. 05/01/2021
  • I presented Martin with a very poorly… I presented Martin with a very poorly laptop. I collected it within 2 days despite some extensive laptop surgery. Martin... read more

    Greg M. 03/05/2020
  • positive review  Received excellent service from Martin this week. He sorted my broken screen within a day and was very helpful in... read more

    Helen B. 17/01/2020
  • positive review  Crackin' job yesterday/today. Studio computer dead as a do-do. Martin arrived...assessed...took it away...and returned the next day with the new... read more

    Rob B. 18/04/2019
  • Laptop froze during a Norton update Laptop froze during a Norton update, in-spite of the Covid19 lockdown Martin had me up and running within... read more

    Mrs J. 14/05/2020
  • Excellent computer experts. Very knowledgeable and very fair pricing.

    Jeff L. 05/11/2020
  • As a pensioner with little knowledge of computers I didn't know where to turn when my laptop developed problems. I... read more

    Julie H. 10/03/2018
  • Speedy service Speedy service and great communication throughout the repair. This is the second time I've used PC-FIXED now and I cannot... read more

    Jamie S. 02/03/2020
  • Martin responded well my fanon my laptop had failed resulting in a burnt out motherboard. To old to repair so... read more

    Margaret V. 05/04/2021
  • Knowing I’m in safe hands means I only ever use Martin for all my computer issues. Always a 5... read more

    Ben N. 14/05/2021
  • Very helpful in fixing my gaming computer. Was very fast and friendly

    Adam K. 05/12/2020
  • Martin came to our house dead on time, as arranged, his knowledge and experience on computers very soon became apparent,... read more

    Tina C. 16/03/2018
  • Martin is an excellent pc engineer,very professional and frienldly.His work and advice is outstanding,he sorted my pc and made it... read more

    malcolm w. 05/06/2020
  • positive review  Emailed Martin on Sun (he replied!) picked up my computer Monday and returned by Wed. Very pleasant gentleman and informative.... read more

    Carol N. 21/11/2019
  • Excellent Service From Martin. Had problems with my Broadband Dongle not connecting. Martin very quickly diagnosed PC needed upgrading from... read more

    Graham N. 27/07/2018
  • positive review  Martin repaired my laptop promptly and efficiently.I am very grateful to him for the efficient and courteous manner in dealing... read more

    Margaret B. 25/02/2021
  • Martin is brilliant!! Such a lovely man and he s really helped me out with my broken laptop, infact it... read more

    gemma l. 05/10/2020
  • We would definitely recommend Martin's support!
    His service is very friendly and efficient. Martin transferred all of our files...
    read more

    Elisa M. 06/06/2018
  • Very pleased with the excellent service… Very pleased with the excellent service provided by Martin. He sorted out a number of issues with my old PC... read more

    Un S. 21/10/2020
  • Having taken my new laptop to a local guy who knew about IT hardware repairs, it soon became apparent he... read more

    Susan F. 14/08/2021
  • He is good! Highly recommend [email protected] We have worked with him over the last two years to secure and develop home & business... read more

    Elizabeth J.
    P2 Services
  • positive review  Martin has been amazing. He did a quick turnaround on my much needed laptop. Cleaned it up and identified future... read more

    Jane D. 13/10/2018
  • Fantastic service!! Diolch yn fawr!

    Non J. 05/06/2021
  • What an excellent service!!!! My laptop crashed when I was in the middle of a time-sensitive, really important piece of... read more

    Laura 11/11/2020
  • positive review  Excellent. Fixed my laptop quickly. Would definitely recommend.

    Ellie C. 21/04/2020
  • Excellent service throughout.

    Bob E. 05/07/2020
  • An excellent service. The job was done, returned the same day, at a really good price, and all from a... read more

    Andy O. 14/05/2020
  • I received excellent service from Martin who returned my fixed laptop to me within a day and also was helpful... read more

    Helen B. 17/01/2020
  • Service Fantastic service, managed to retrieve a lost assignment from a corrupted file...thank you so much

    Michelle W. 24/11/2018

Call us today for more information

Please have a look at our range of services listed opposite and see the many ways we can help including malware and virus removal, upgrades, PC migration (copying files, pictures, and accumulated ‘stuff’ from old PCs to new) and Wi-Fi setup etc.  If you can’t find the answer you are looking for please don’t worry, just give us a call and we’ll do our best to help!

We can help with :-

Three Best Rated
custom logoPC-FIXED WalesPC-FIXED Wales
4.9 Stars - Based on 98 User Reviews
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PC-FIXED, Fron Deg, Bryncroes, PWLLHELI, Gwynedd LL53 8ED.  Call 01758 445025

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