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Welcome to our self-service ticketing system

We use 'tickets' to manage all our support work.  Once opened, you can track our responses and get updates as they happen.  Whether it's just an enquiry or a call for help, a ticket is the best way to ensure your message gets our attention.

Start here with a new enquiry or support request, or check the status of an existing ticket.

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PC-FIXED, Fron Deg, Bryncroes, PWLLHELI, Gwynedd. LL53 8ED Call 01758 445025

Opening times – Monday to Friday 9:30am – 5:30pm, closed weekends and bank holidays.

(open a support ticket anytime and you’ll be in our work queue next time we open)

PC and Laptop repair -
Get your computer back up and running in no time!

Our team of expert technicians have the skills, knowledge, and experience to diagnose and solve any computer problem you may be experiencing.

Whether the problem is big or small, our experienced team of techs are here to get your PC running like new again. We repair, fix, and maintain Desktop PCs, Towers, Laptops, and Notebooks—no job is too big or too small. Get back on track today with PC-Fixed!

We have over 30 years of experience in fixing all sorts of computers and have access parts for all the common brands such as HP, ACER, LENOVO, DELL, PACKARD BELL, etc.

If you need a PC Repair in Pwllheli, Abersoch, Aberdaron, Nefyn, or nearby – give PC-FIXED a call.

Please note: We cannot service devices with bonded screens – i.e. smart phones, tablets, iPads and touch-screen notebooks.

PC and Laptop repairs

Virus and Malware removal

Is your PC or  Laptop behaving oddly?  Unfortunately PC Viruses and Malware are all too common and can cause havoc with your computer. If you suspect you may have been ‘hit’ give us a call and we’ll give your system a professional scan and remove anything that shouldn’t be there.

We are a member of Malwarebytes Techbench group which means we have access to one of the most powerful anti-malware / anti-virus remediation tools available.  Not only can we clean your system we can now provide ongoing protection from either Malwarebytes or ‘active managed protection’ from Emisoft

Find out more…

PC Repair, Virus and Malware removal

Lost or corrupted files,
Failed updates,
Missing photos, iTunes and emails

In addition to hardware PC Repair, we provide recovery services on lost or corrupted files – even from USB memory sticks, camera cards or external hard drives. We also help with preventing trouble by reviewing your configuration and recommending security and safety measures.

In cases where a hard drive suffers complete mechanical failure, we have access to one of the country’s leading data recovery labs.  This is a premium service and consequently usually, the last resort as it carries a premium service rate, however, it can be a life-saver if critical data is lost and there is no viable backup.

Find out more…

PC Repair and data recovery Stafford

Professional fault-finding using the latest industry leading tools

We don’t believe in guessing! Which is why we have invested in the latest class-leading diagnostic tools that can identify faulty and ailing computer components unrelated to the operating system or installed programs.  We will scan your machine and let you know what problems we’ve found, how critical each problem is, and tell you the cost of putting it right.

Find out more…

PC Repair and advanced diagnostics

Motherboards & Processors
Memory and SSD Storage
Networks and Wi-Fi

Sometimes the solution to slow and troublesome PCs is as simple as upgrading the memory or hard drive.  These are great value for money and we can supply parts for most common makes including Dell, Compaq, HP, Lenovo, Acer, Asus, Toshiba, Samsung etc.


The latest generation SSDs replace traditional hard drives and can transform a slow or sluggish machine.  Contact us today to find out about our SSD cloning service that makes an identical copy of your current hard drive onto a new SSD.  As a result, everything on your computer remains the same but it feels like it has been turbo-charged!  e.g. Startup times can fall from over a minute to under 10 seconds!

Not Charging?

We also provide replacement laptop batteries.  Unfortunately, these degrade over time and, with new battery technology, replacements often perform better than the original!

Find out more…

PC Repair and upgrades
speed up your pc or laptop

New Device?
We'll migrate your data, and install your
Applications and Software.
We can also help with installing Printers,
and Peripherals
Networks, SANs and WIFI

Don’t struggle to set up your computer by yourself. With PC-FIXED, you can get up and running quickly. We’ll migrate your data, install all the applications and software you need, and make sure everything is running smoothly. Get back to work—and back to life—faster.

Our PC migration – setup and transfer – service provides help with new PCs Laptops or Printers.  We will transfer all your important files from your old machine, or backup, and ensure that the new one is correctly configured, connected to your router and protected by anti-virus and automatic backup software.

Meaning you will have continuity with your day-to-day use without having to re-load all your settings and files from scratch.

Find out more…

PC migration service

Drop-off and Pick-up

Simply drop-off your poorly laptop or PC to us here in Fron Deg, Bryncroes and we’ll do our best to turn it around for you to pick it up the next day.  For laptops, we will need your charger and for desktops, we only need the system unit.  Please disconnect and keep any wireless mouse/keyboards and include a note with your Name, Address, Email, Mobile, and any PIN or Password needed to log in.

Problem diagnosis

Our engineers have a range of sophisticated diagnostic tools that we have built up over many years.  Coupled with over 30 years experience, you can be assured we will quickly get to the root of the problem and determine the best possible solution.

Once we have discovered the cause of the problem we will contact you to confirm our findings, give you an estimate of the cost, and get approval for the fix.

Can’t get to us?

If you are genuinely unable to get to us, we can arrange to collect and return it to you please call us to arrange 01758 445025

Our home office is based in Fron Deg, Bryncroes and we cover the surrounding villages and towns of Llangwnnadl, Sarn Meyllteyrn, Pengroeslon, Botwnnog, Llandegwning, Rhoshirwaun, Penllech, Methlem, Bryn-maw, Nefyn, Rhos-y-llan, Pwllheli, Abersoch, Aberdaron

*** Directions ***

You will find PC-FIXED at Fron Deg, Bryncroes LL53 8ED.  Travelling from Sarn Meyllteyrn towards Aberdaron on the B4413, take the first turning on your left signposted St Mary’s Church.  After a 150 metres there is a turning left just before the 30MPH signs, follow this for 50 metres.  Fron Deg is the first gateway on your right.  Follow this down to the house and let us know you are here!

Drop-off and Pick-up
PC-FIXED operating area

No-fix, no-fee – We’ll fix it or it costs you nothing!

Call us to arrange an appointment
Call us to arrange an appointment

Call us to arrange an appointment

PC repair

PC Repairs

Laptop Repair Stafford

Laptop repairs

Laptop Repair

PC and Laptop upgrades

Professional IT Support

Professional IT Support

Fast, friendly, and cost-effective PC repairs

Whether you have a misbehaving PC or a broken  laptop, one quick phone call is all it takes to arrange a convenient appointment to drop it off with us here in Bryncroes. We can usually get you back up and running again in a day or so or if it needs specific parts we can get them expressed delivered within 2 – 4 working days.

Our aim is to provide a fast, friendly and cost-effective response to all calls for help and, with over 30 years experience with all types of computers – desktops, servers, laptops, and all associated peripherals, you can be sure that we’ll fix it properly.


We operate a no-fix, no-fee policyterms apply, and our prices are highly competitive.

Please see our many happy customer testimonials and reviews

Call us today for more information

Please have a look at our range of services listed opposite and see the many ways we can help including malware and virus removal, upgrades, PC migration (copying files, pictures, and accumulated ‘stuff’ from old PCs to new) and Wi-Fi setup etc.

If you can’t find the answer you are looking for please don’t worry, just give us a call and we’ll do our best to help!

Call, message, email or book an appointment

For help, advice or support contact us now!

We can help with:-


Desktop / tower repairs
Laptop repairs


Computer / device recovery
Data recovery

Setup, configuration and installation

Computer migration – Setup and transfer
Broadband and Wi-Fi router setup
Printer configuration
AV and security audit and configuration
Backup solutions


Computer and component upgrades
Windows upgrades

Home user support

Mobile on-site troubleshooting
Remote support
Collect and return
Pre-arranged appointments

Business IT support

B2B support PAYG

Three Best Rated
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4.9 Stars - Based on 91 User Reviews
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